Cancellation, refunds and returns

You can cancel any time before your order is dispatched and get all of your money back. Tell us your order number on WhatsApp or [email protected] and we will cancel it.

Once an order has been dispatched it can no longer be cancelled; the returns terms below apply instead.

Refunds go back to the payment method you paid with. We start the refund within 2 working days of the cancellation or of approving a return; banks and UPI apps usually show it within 5 to 7 working days after that.

We take a product back if it:

• is not what you ordered,
• arrived damaged, or
• does not work out of the box (dead on arrival).

Write to us on WhatsApp or [email protected] within 7 days of delivery with your order number and photos or a short video of the problem. Once we confirm the return, send the product back in its original packaging; return shipping is paid by the customer. After we receive and check it, we replace it or refund it.

• Boards that have been soldered, modified, flown or otherwise used.
• Damage from wiring mistakes, reverse polarity, over-voltage, crashes or water.
• Products returned without the cables and parts they shipped with.

A fault that appears later, in normal use, is covered by the warranty.